Specializing in the details that open doors, close deals and build brand loyalty for life!
Kim Purscell
About
Kim Purscell, transformational coach and corporate trainer has been an indispensable resource in helping people dramatically increase their executive presence, image impact, knowledge of etiquette and manners, improve their business and social skills, maximize their communication skills and leadership excellence.
about me
Hello, my name is Kim Purscell. When I was young, social skills (aka soft skills) did not come naturally to me. I was shy, quirky and kind of a wallflower. I often tried to act like someone else, inauthentic to who I was, but quickly learned, that people didn’t buy into the charade. That led to many painful memories, regrets and lost opportunities.
trained | certified
I have earned the highest certifications in the etiquette industry, trained and licensed by The Protocol School of Washington® (the leader in international protocol, cross-cultural awareness, business etiquette and image training) – the first and only accredited business etiquette, protocol and communication skills school in the nation recognized by the U.S. Department of Education.
diverse clientele
In 2016, I founded my practice, Etiquette Matters LLC, after many people encouraged me to share this unique and highly sought-after knowledge. Today, I work with professionals wanting to “up their game”. I also work with high school and college students, rebels, risk-takers and underdogs equipping them with the essential people skills that can propel their career, build meaningful relationships and improve their self-confidence.
Certifications Include:
Why
is Good Business Etiquette Important?
According to a study conducted by Harvard, Stanford Research Institute and The Carnegie Foundation, 85% of your financial success in life is dependent on how you get along with people.
According to the same Harvard, Stanford Research Institute and The Carnegie Foundation study, only 15% of your financial success in life is dependent on your technical skills.
Billion
It saves your company money. Failing social skills in the workplace cost US companies $500 billion per year. Interpersonal dynamics impact your company’s bottom line.
Specialties
Select from a range of empowering keynotes and workshops or let me customize a unique program specifically aligned with your organization’s objectives.
- communication, leadership excellence, 100%
- business and social skills, manners, 100%
- executive presence, image impact, 100%
Business Etiquette can be your differentiator.
We can help.
Award Winning
I studied and practiced international etiquette and protocol abroad through my travels which include: Hawaii, Puerto Rico, the Virgin Islands, Bermuda, Mexico, Switzerland, Germany, Belgium, England, Nigeria and throughout my home country of Canada. I was the first woman elected to the Board of Directors of the London International Airshow and received the Woman of Distinction Award in 2009 by the Business and Professional Women’s Association.
From Our Clients
What leaders say about partnering with Etiquette Matters.
“Knowing proper business etiquette will make you and your company stand out. Kim’s etiquette knowledge and professionalism is evident the moment you meet her!”
“I highly recommend Kim to anyone who needs to take an etiquette class to either brush up on rusty etiquette skills or for beginners. The class was very informative and enjoyable at the same time. I went into this class thinking I had pretty decent etiquette skills, however I was proven wrong. I will definitely be taking another class from her.”
“In today’s world details matter. No one wants to unknowingly lose a client or offend a boss because of just “not knowing”and now because of Kim that excuse just should not exist. The resource is available!”
“You can be the most technically proficient person, but without these etiquette tools, all that skill amounts to nothing if you do not know how to carry yourself and interact professionally. ”
Get Started
Say Hello!
Thank you for your interest in my corporate training, executive coaching, and professional development programs. Please enter your information below and I will personally contact you regarding your inquiry. I look forward to teaching you the strategies for success.